Privacy Policies

March of Dimes Canada Privacy Notice

Our commitment to you

At March of Dimes Canada (MODC), we believe that protecting our clients’ privacy is one of our top priorities. We pledge our commitment to respecting your privacy rights, and we also ensure that we protect the personal information that will be collected, used, and disclosed to us when you use our website.
To support this commitment, we have established a robust privacy program that is designed to protect the personal information that you entrust to us. Our privacy program includes:

policies and procedures to protect personal information
practices to receive and respond to privacy complaints and inquiries
staff and volunteer training to ensure our policies are understood and followed at all times

If at any time you have questions or want to learn more about how MODC manages and protects your personal information you may contact our Privacy Officer at any time.

Privacy Notice Scope

This Privacy Notice complies with the requirements of the Personal Information Protection and Electronic Documents Act of Canada (PIPEDA), Personal Health Information Protection Act (PHIPA), which establishes rules for the protection of an individual’s personal information when it is collected, used, and disclosed to us when you use our website.

What is Personal Information?

Personal information refers to any information related to an individual that can identify them either directly or indirectly. Information such as gender, date of birth, name, home address, personal telephone number, social insurance number, financial transactions, or online behaviour is considered personal information.

How We Collect and Use Your Personal Information

MODC collects your personal information through forms on the website for the following purposes:

To make the site easier for you to use by not making you enter your personal information more than once
To help you quickly find services or information on the MODC website
To communicate with you about new and enhanced services, special offers and other information from MODC
To provide you with services or enable your participation in a program offered by MODC (e.g. our After Stroke program)
To review your qualifications and contact you about a job application or volunteer opportunity you have made to MODC, and to notify you about any future job opportunities where your profile may fit the job description
To process a donation you have made to MODC.

The personal information we collect from you to fulfill these requirements includes:

Name and Contact Information
This information helps us identify you and allows us to send you important correspondence. It also allows us to communicate with you to obtain instructions and respond to your requests and inquiries. Generally, this information is requested when you are making online donations or subscribing for newsletters and other services offered by MODC.

Job applications
We collect your name, contact information, resume including employment and education history, professional and other work-related certifications, your availability to start and desired salary. This information allows us to determine your qualifications and eligibility for the job you are applying to.

Processing donations
If you choose to make a donation in the Donations section of the Web site, we will request personal information such as: e-mail, credit card number, name, address and telephone number. This information will be used to process and acknowledge your donation, and issue a tax receipt if applicable.

We will obtain your consent if we wish to use your information for any other purpose and before collecting information from third parties.

March of Dimes Canada Website Collection

In order to provide you with a great online and mobile experience, we will collect personal information related to your use of our website. This information will allow us to analyze user trends, evaluate and make improvements to our website and mobile app to serve you better. The personal information we collect includes:

IP address
Date and time of usage
Device type and operating system

We may collect some of the above information using cookies or similar technologies. See ‘How we use cookies’ below for more information.

Who We Share Your Information With

We will disclose your personal information with third parties only for the purposes described below:

If you provide us with your explicit consent
As part of the requirements of the services we provide to you in order to comply with laws and regulations.

How We Protect Your Personal Information

We take the responsibility to protect your personal information very seriously.

We have implemented commercially reasonable measures designed to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, and disclosure.

We restrict access to your personal information only to the associates, affiliates, service providers, employees, agents and contracts that requires that information to carry out the purposes identified above.

However, you should be aware that no system is 100% secure, and despite our best efforts, we cannot guarantee that your information will be secure, particularly while it is in transit over the Internet.

While we make every reasonable effort to keep your personal information safe and secure, we have prepared a response plan for addressing any privacy or security breaches that may occur.

How You Can Access and Update Your Personal Information

We take steps to ensure that the personal information we hold about you is accurate, up-to-date and complete. Upon request, we will give you access to the information we have about you. Please contact our Privacy Officer.

We will notify you if there are any reasons where we cannot honour such request. This may include where the information includes the personal information of another individual that cannot be separated from your personal information, information subject to solicitor-client privilege, or information that cannot be disclosed for any other legal, security, or commercial reasons.

How You Can Access and Update Your Personal Information

When you make a request related to your personal information, we will inform you of the consequences of your specific request. There may be exceptions where we cannot honour your request based on legal, regulatory or contractual requirements. In the event that we cannot honour your access request, we will provide you with the reasons. For example, we cannot delete any of your personal information if you have an active account with us.

Contact Us

If you have a question, concern or complaint about this privacy notice, how we manage your personal information, MODC’s privacy practices in general – or if you have a specific request regarding your personal information, please contact our Privacy Officer who may be reached as follows:

Attn: Privacy Office
March of Dimes Canada
10 Overlea Boulevard
Toronto, ON M4H 1A4

E-mail: privacy@marchofdimes.ca
Tel: 416-425-3463
Toll-free: 1-800-263-3463
Fax: 416-425-1920

Updates to Privacy Notice

We will update this notice periodically to reflect any changes in the way we manage your personal information or if there are any new regulatory requirements we need to comply with.

The notice will be posted showing the effective date. We encourage you to review this page for the latest changes.

How we use “cookies”

“Cookies” are small pieces of information that some Web sites store on your computer’s hard drive when you visit them. Like many other Web sites, marchofdimes.ca uses cookies to keep track of user preferences.

The types of cookies used on the website include:

Required Cookies
Some cookies are necessary to enable you to move around our website and use its features. These cookies enhance the convenience and use of the website. These types of cookies do not track your activity on any other website.

Functional Cookies
These cookies enable additional functionality like saving preferences. For example, the information provided through these cookies is used to recognize you as a previous user of the website.

You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, or to disable existing cookies. Note that the opt-out will apply only to the browser that you are using when you decide to opt out of cookies. Without cookies though, the features described here will not function properly.

Tracking Cookies
MODC uses Google Analytics to better understand the nature of the traffic on our website, including how long your site visit was, the pages you visited, and whether or not you have visited our site previously. We use the information from Google Analytics for user experience improvements and for tailoring content to improve the overall usability of our website. You can learn more about how Google Analytics handles your privacy at http://www.google.com/analytics/learn/privacy.html

To learn how Google Analytics allows you to opt out of being tracked across all websites visit http://tools.google.com/dlpage/gaoptout