Program Assistant, Employment Services – Victoria, B.C.

Website March of Dimes Canada March of Dimes Canada


Thu, 18 Apr 2024 19:56:45 UTC ,


You’ll feel great about a career with March of Dimes Canada 

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s dedicated to solving big challenges and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because the need is urgent — and it’s growing.  


We currently have an exciting opportunity for a full-time Program Assistant with our Employment Services team in British Columbia.  Providing direct support to the Employment Services team and ensuring program adherence to provincial contract requirements are some of the responsibilities of this position.   You will also be responsible for but not limited to contract management and reporting, and specific process adherence
  • Establish good foundational processes (contract management, data entry, reporting and analysis, and records management) to ensure contract compliance, and smooth program operation.
  • Provide direct training to staff on workflows and process which includes but not limited to program requirements, data requirements, and contract approval workflow.
  • Assist with core service and claims processing by helping to review, correct, and resolve declined claims and core services.
  • Provide a wide range of administrative support which includes but not limited to maintaining office equipment, meeting, and greeting clients, preparing for meetings, daily and weekly data entry, maintaining office supplies, generating and maintaining accurate records (electronic and manual), inputting financial data and generating financial reports (invoicing and purchase orders) etc.
Qualifications and experience 
  • Post-secondary education in a related field of study
  • 2 years of experience in general office administration
  • Experience in a rehabilitation or employment services setting is an asset
  • Fluency in a second language is an asset
  • Excellent communication skills, written and oral; ability to produce grammatically accurate emails, letters, and informal communications
  • Familiarity with WorkBC, including ICM Database is an asset
  • Excellent numeric skills, with proven ability (through formal qualifications and/or experience)
  • Strong IT skills – Word, Excel, PowerPoint, email, and databases
  • Strong financial knowledge, including accounting procedures and software; invoice processing and reconciliation
  • Excellent interpersonal skills: a team player that has the ability to accept responsibility, and to cooperate and communicate with others to accomplish organizational goals
  • Ability to work efficiently and accurately under pressureHighly organized and strong time management skills
  • Strong customer service focus
  • Flexible to changing demands of the job
  • Successful candidates will be required to pass a Criminal Record Check

Salary:  $45,828 annually 

How to apply 

If you are interested in applying, please submit your cover letter and resume by May 3, 2024. 


Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

·        Contributing to our important mission: creating real change for people with disabilities

  • Joining a leading national charity with a history of impact and a future full of possibility
  • Enjoying industry-leading employment incentives and benefits
  • Supported in your professional growth, development, and success
  • Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at

Questions about working at March of Dimes Canada? 

For general inquiries, you can reach us at  

COVID-19 Vaccination Policy 

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation. 

Need accommodations? We’re here to help! 

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free. 

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach 

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.