Manager, Communications – Full-time, Toronto, ON

Website March of Dimes Canada March of Dimes Canada


Thu, 11 Apr 2024 14:13:48 UTC ,

Manager, Communications


You’ll feel great about a career with March of Dimes Canada


At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.


  • Purpose: Champion equity. Empower ability.
  • Vision: An inclusive, barrier-free society for people with disabilities. 
  • Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 


The opportunity


We have an exciting full-time permanent opportunity for a Manager, Communications.   Reporting to the Associate Director, Marketing & Communications, the Manager, Communications will play a key role in the design and delivery of integrated communications strategies that will advance March of Dimes Canada’s strategic objectives and enhance the reputation and influence of its brand.  


The incumbent will bring senior-level experience that bridges traditional and digital corporate and strategic communications. On the traditional side, they will be experienced in developing multifaceted strategies, announcements, and products, effective and compelling key messages, media relations and issues management, and other traditional corporate communication functions. On the digital side, the incumbent will demonstrate a strong background in content strategy, including writing for the web, email and social media, and multimedia content production. An understanding of accessibility in all content is a must. With excellent creative instincts and judgment, they also will ensure MODC’s brand is presented across all media with consistency and vibrancy. 


An experienced manager, the incumbent will lead the day-to-day communications operations to deliver on departmental priorities and support internal customers. Serving as a trusted advisor and contributor, they will develop a nuanced understanding of the organization’s lines of business and shared services, design strategies to meet identified needs and goals, and manage and directly contribute to delivery. Strong project and relationship management skills and the ability to balance multiple priorities will be key success factors for the role.  





  • Manage the development and delivery of strategic and corporate communications plans to support the organization’s mission deliver programming and shared services.  
  • Contribute to developing and refining the organization’s core messages, establishing a clear, compelling and consistent brand story and voice across all MODC’s communications and content. 
  • Design, develop and continually optimize a wide array of content, including announcements, annual reports, digital copy, impact stories, and videos. 
  • Proactively manage media monitoring and relations, seeking opportunities to position MODC as a thought leader and key voice in the disability community.  
  • Support issues management and crisis communications, including development of response plans and briefing/coaching of corporate spokespeople. 
  • Establish measurement approaches and provide ongoing reporting on department activities and campaigns. 
  • Work closely with the Public Affairs team to support executive communications, including working with key leaders to build their online influence and reputations. 
  • Establish a culture of continuous learning and development within the Marketing & Communications team, engaging formal and informal learning opportunities. 
  • Contribute to the development of departmental operational plans, goals and budgets. 

Qualifications and experience


  • Post-Secondary diploma in communications, journalism, or related communications designation or equivalent job experience 
  • A minimum five (5) years’ related progressive experience in corporate and strategic communications, including in government or with a national-level NGO 
  • Superior written and verbal communications, including presentation skills 
  • Agile, efficient, and disciplined in managing multiple complex projects simultaneously to produce valued outcomes Outstanding leadership, team-building, coaching, and interpersonal skills 
  • Excellent collaboration skills with internal business leads and senior leaders 
  • Experience in establishing and ensuring adherence to accessibility standards Ability to handle highly confidential material with discretion and difficult situations with diplomacy, sensitivity and tact 
  • Management experience with a proven ability to inspire and guide project teams toward the achievement of challenging goals 
  • Living experience with disability and/or knowledge of disability issues preferred 
  • Fluency in French will be considered an asset 


Important Details

  • Hybrid work arrangement in our office at 202- 885 Don Mills Road, Toronto


How to apply

Please submit your cover letter and resume by May 3, 2024.


Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

·        Contributing to our important mission: creating real change for people with disabilities

  • Joining a leading national charity with a history of impact and a future full of possibility
  • Enjoying industry-leading employment incentives and benefits
  • Supported in your professional growth, development, and success
  • Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at

For general inquiries, you can reach us at


COVID-19 Vaccination Policy

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.


Need accommodations? We’re here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.


Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.