Community Services Resource Worker – (FT) – Southwest Region, ON

Website March of Dimes Canada March of Dimes Canada


Tue, 23 Apr 2024 16:43:57 UTC ,

You’ll feel great about a career with March of Dimes Canada 

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s dedicated to solving big challenges and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because the need is urgent — and it’s growing.  

More than six million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward: 

  • Purpose: Champion equity. Empower ability.
  • Vision: An inclusive, barrier-free society for people with disabilities. 
  • Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.  

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

  • Contributing to our important mission: creating real change for people with disabilities
  • Joining a leading national charity with a history of impact and a future full of possibility
  • Enjoying industry-leading employment incentives and benefits
  • Supported in your professional growth, development, and success
  • Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at


This Opportunity

We are currently looking to fill a Full Time Community Services Resource Worker (CSRW) role in the Southwest Region.

Roles and responsibilities 

  • Complete interRAI CHA Assessment for new and existing clients.
  • Intake and referral process for new clients.
  • Liaise with Home and Community Care Support Services and other community-based agencies
  • Wait list management and maintenance of files to ISO standards.
  • Support wait list applicants to access community resources.
  • Act as a community and intra-agency liaison, promoting a positive image of March of Dimes Canada and our services in the community

Qualifications and experience 

  • Post secondary education in a related field (health or human services, PSW, SSW, DSW, or related) consider an asset.
  • Experience and/or knowledge of interRAI CHA Assessment tool considered an asset
  • Experience with completing intake assessments considered an asset
  • Current Standard CPR/First Aid Certification or ability to renew
  • Proficient in computer knowledge.
  • Demonstrated ability to maintain confidentiality.
  • Ability to communicate using a variety of methods, including sensitive conversations and conflict resolution with consumers
  • Demonstrated reliability, maturity, ability to work independently, and strong organizational skills.
  • Knowledge of assistive devices, funding sources, community services and resources, and assessment tools.
  • Valid Driver’s License and insurance, and their own reliable transportation is required. Applicant must be willing to travel throughout the Region.


How to apply 

If you are interested in applying, please submit your resume by May 2, 2024. Please note that we do not require a cover letter for frontline roles.  

Questions about working at March of Dimes Canada? 

For general inquiries, you can reach us at  

COVID-19 Vaccination Policy 

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation. 

Need accommodations? We’re here to help! 

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free. 

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach 

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.