Community Support Leader – Full Time Contract – Welland, ON

Website March of Dimes Canada March of Dimes Canada


Tue, 23 Apr 2024 17:23:42 UTC ,

You’ll feel great about a career with March of Dimes Canada 

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s dedicated to solving big challenges and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because the need is urgent — and it’s growing.  

More than six million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward: 

  • Purpose: Champion equity. Empower ability.
  • Vision: An inclusive, barrier-free society for people with disabilities. 
  • Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.  

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: 

  • Contributing to our important mission: creating real change for people with disabilities
  • Joining a leading national charity with a history of impact and a future full of possibility
  • Enjoying industry-leading employment incentives and benefits
  • Supported in your professional growth, development, and success
  • Included in our empathetic and supportive work culture 

Learn more about why we’re a great employer at


This Opportunity

We are currently looking to fill one Full Time 3-Month Temp Contract Community Support Leader (CSL) role in our Welland – Wellness Supportive Living Program – King Street.

Starting wage is $25.18, with paid travel time and mileage.

Roles and responsibilities 

  • Provide leadership in the efficient and safe delivery of CSS services to consumers toconsumers with disabilities
  • Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living.
  • Participate in the on-call rotation
  • Assist in the renewal and management of consumer service agreement and assist with accessing community resources for the consumers
  • Ensure the orientation, continuous goal setting, problem solving and service planning with consumers.
  • Provide on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants.
  • Participate in quality improvement activities.
  • Display diplomacy with consumers, attendants, other service centers and agencies
  • Manage change in a constructive and positive fashion
  • Service delivery resolution and handle conflict resolution

Qualifications and experience 

  • Current Standard First Aid and CPR Certification
  • Minimum two years of experience in Human Services field, working for people with physical disabilitie
  • Ability to lead and train staff
  • Demonstrated conflict resolution and problem solving skills
  • A team player that has the ability to accept responsibility, and to cooperate and communicate with others to accomplish goals
  • Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties
  • Knowledge of issues concerning physical disabilities
  • Knowledge of behaviour management principles

    Knowledge of Health & Safety legislation

  • General understanding of computer hardware and software
  • Valid License and Reliable Vehicle
  • Proven consistency in work performance, including reliability and flexibility
  • Ability to work varied shifts (shift coverage and will work every other weekend)
  • Physical Demands Self Analysis Required upon hire


How to apply 

If you are interested in applying, please submit your resume by May 2, 2024. Please note that we do not require a cover letter for frontline roles.  

Questions about working at March of Dimes Canada? 

For general inquiries, you can reach us at  

COVID-19 Vaccination Policy 

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation. 

Need accommodations? We’re here to help! 

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free. 

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach 

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.